The LEGOLAND Florida Resort will officially reopen to guests on June 1. The Resort has put into place an extensive plan of enhanced health and safety measures that has been endorsed by the Polk County Commission, Winter Haven Mayor Bradley T. Dantzler, and fully complies with Governor DeSantis’ Executive Order. The health and safety of guests and employees at LEGOLAND Florida Resort is the paramount concern.
The new plan has been developed with measures based on government advice and the requirements of health authorities such as the Centers for Disease Control and Prevention. The plan will include cashless payments, reduced capacity, social distancing measures, and enhanced cleaning regimes.
“As part of Merlin Entertainments, our leaders across the globe have been sharing best practices daily and we’ve been able to apply what we’ve learned from other successful Merlin attraction re-openings to be confident with our Resort’s re-opening plan. In addition we have also sought guidance from our partners at AdventHealth. We’re ready to play, and we look forward to re-opening LEGOLAND Florida Resort as a safe and memorable place for families to play again.”
LEGOLAND Florida Resort General Manager Rex Jackson
Here is a look at the changes guests can expect with the re-opening on June 1:
Guests are encouraged to download the LEGOLAND mobile app and review the website in advance of their arrival for a full outline of the park’s new arrival and attractions procedures, as well as details on the enhanced cleaning measures. Tickets and vacations should be booked in advance online, where possible. Guests should be prepared to make on-site payments using a credit or debit card as cash will no longer be accepted on the property. Guests experiencing any symptoms related to COVID-19 should refrain from visiting the Resort.
At the time of re-opening the Park will operate at 50% of its capacity. If guests are arriving by car they should expect to leave spaces in between vehicles and follow additional spacing instructions. All Park employees and guests will be required to undergo a non-invasive temperature check. Those that have a temperature of 100.4 Fahrenheit will not be permitted to enter, nor will those in their party.
Throughout the Resort, every employee at LEGOLAND will be wearing a facial covering. Complimentary masks will be provided to encourage all guests, ages three and above, to do the same. Brick-themed spatial markers and kid-friendly signage will be throughout the park to help remind guests of social distancing recommendations and hygiene practices. More than 200 hand sanitizing stations have been added throughout the Park, and guests can view these locations on the LEGOLAND mobile app.
Character meet and greets and other select attractions will be suspended at the time of re-opening. Enhanced cleaning measures throughout the day will disinfect high frequency touch points such as tables and chairs, service counters, ride restraints, and door handles. Guests will also see enhancements in the mobile app over the coming weeks which will allow them to reserve their spot in queue lines for major attractions directly from their mobile device.
Along with the park and waterpark re-opening the all new LEGOLAND Pirate Island Hotel will debut on June 1. Reservations are available for travel dates June 1 or later for both LEGOLAND Hotel and LEGOLAND Pirate Island Hotel.
The Resort will initially open with adjusted hours. LEGOLAND Theme Park will be open daily from 10 a.m. to 5 p.m. and the LEGOLAND Waterpark will be open daily from 12 p.m. to 4 p.m. Guests can stay up-to-date with operational changes as well as health and safety enhancements here.